FAQs

If you have a question about the Dine In Dublin Gift Vouchers, please check our drop-down Frequently Asked Questions. If your question has not been answered, please email [email protected] or call 01 633 4680.

Can I use this voucher anywhere in Dublin City?

No, only businesses listed on this website - full list can be seen on our Where to Redeem page.

What if my bill is less than my voucher value?

If using a new QR code gift voucher the business will take the exact amount of your purchase leaving the remaining balance on your gift voucher.
If using the older physical Dine in Dublin Gift voucher the business should give you the balance in cash.
You can upgrade your old voucher to a new QR code gift voucher for free by contacting [email protected], it's very simple to do.

What if my bill is more than my voucher value?

Simply add to the outstanding bill using cash or card.

What if my voucher expires?

Vouchers are valid for 5 years from date of issue on the voucher. Please contact the DublinTown office by emailing email [email protected] or call 01 633 4680 and you'll be instructed to return the voucher to receive an updated voucher.

Can I get a digital voucher emailed to me?

Yes, DublinTown recently updated its gift voucher system. Vouchers are now QR code gift vouchers that can be scanned by participating businesses.
When you purchase, the gift voucher can be emailed to you or directly to the person you are gifting it to with a downloadable PDF.

Can I use this voucher in suburban locations of chain restaurants, bars & caf├ęs listed on this website?

No, only city centre locations. E.g. TGI Friday's is listed on this website, however your voucher is only accepted in the two city centre outlets. Fallon & Byrne is listed on this website, however your voucher is only accepted in the restaurant & wine cellar of the Exchequer Street outlet.

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